Payments

We accept the following payments: Card or EFT payments.

Once an order is placed and processed through the system it cannot be cancelled and refunded due to a change of mind. All orders are final.

 

Shipping & Deliveries

All our local orders are shipped via door-to-door courier.

Orders within South Africa is R 50 per order. Should you select EFT as payment option, your package will be shipped once your payment reflects in our bank account.

Our aim is for your products to be delivered in 3 – 5 working days via our courier.

 

Returns

Your satisfaction is important for us. We hope that you are 100% happy with your cosmetic products and your experience.

In case you are not, you may return or exchange unopened & unused items in original packaging within 14 days of purchase together with the receipt or proof of purchase.

Exchanges due to colour variations will not be allowed due to uncontrolled digital images/inconsistent screen resolutions.  We try our utmost best to keep all images as close as possible to the actual lipstick colour.

Please keep in mind that you are responsible for the safe delivery back to Maria Cosmetics of all returns.  A full refund, less the original delivery costs, or if chosen by the customer, an exchange, will be given once we have received the parcel and all is in good order.

Returns received after 14 days up to 30 days will be given credit and you can use it with us online. No returns will be accepted after 30 days.

We do not accept returns on sales items.

* Please note that we do not cover return shipping costs

If you have any questions about returning an item, please email hello@mariacosmetics.co.za and I will get back to you as soon as possible.